The majority of our staff are paid employees and the reason for this is that we exist to provide paid, meaningful jobs to people with a disability. To do this, we need to employ trained experienced support staff to work alongside our clients and ensure that they receive support and training options to realise their full potential. All operating costs must be covered, so we are unable to discount items. In addition to paying our staff, we also need to cover the costs of collections, processing and operating our stores.

We have recently started a Volunteer Program that allows the organisation to utilise volunteers where we need them. Until now, we have declined offers of volunteer support from individuals and groups.  The volunteer program is not intended to replace any supported staff or award positions (current or future), and we do not envisage that the program will generate a large number of volunteers.